Heather is a senior UX writer on contract with Canada Post. She is known for her ability to simplify complex concepts into simple language. She is a tech-to-human translator who also speaks engineer. She is the go-to writer at Canada Post for accessibility.
Heather honed her UX writing skills working on online brokerage platforms at BMO (Bank of Montreal). She studied marketing, English, and psychology at university. Heather’s latticed career path has wound through telecom, construction, financial services, and the start-up world.
Heather is a lifelong learner, science nerd and loves cycling.