Speakers

Meet the leaders of our October ’20 program.

Experienced Practitioners

Jen Schaefer Netflix • Los Gatos
Jen Schaefer leads the first Content Design team at Netflix, managing writers from Mobile to Messaging to Payments. View profile
Michael Restiano Uber • New York
Michael Restiano is a veteran UX writer and content strategist currently leading UX Writing for Uber Eats’s NYC office. View profile
Natalie Dunbar Agile Six • Los Angeles
Natalie Dunbar is a UX-focused content strategist, writer, occasional speaker, and builder of engaging content experiences. View profile
Carlos Candiani Nubank • Mexico City
Carlos Candiani is a UX Writer and co-founder of the UX Writers Mexico Community. View profile
photo of Laurah Mwirichia Laurah Mwirichia Square • New York City
Laurah is a writer, content strategist, and user experience advocate and currently a UX writer at Square. View profile
Jonathan Price Information Architect • Albuquerque
A fellow of the STC, Jonathan Price has coached more than a thousand technical writers and is the author of more than two dozen books. View profile
photo of Amy Lanfear Amy Lanfear Microsoft • Redmond
Amy Lanfear is a Content + Learning Director at Microsoft, within the Cloud + AI division. View profile
John Caldwell Writer, Author, Content Strategist • Remote
John Caldwell is an established content strategist in the field of software design, including software as a service and marketing. View profile
Gladys Diandoki Renault • Paris
Gladys Diandoki is a UX Writer based in Paris. She works as a consultant for Renault, with experience in media relations and freelancing. View profile
Sergio Carranza Minor Citibanamex • Mexico City
Sergio Minor is a UX Writer & Content Designer working with the bank's mobile app UX and agile teams. View profile
Clara Sherley-Appel Atlassian • Santa Cruz
Clara is the Lead UX Writer for Confluence at Atlassian and hosts a pop culture podcast and an author interview radio show. View profile
Oz Chen Credit Karma • Los Angeles
Oz Chen is a Senior UX Writer and Content Strategist. He created UXBeginner.com to help career changers land their first job in UX. View profile
Gretchen Willenberg Shopify • New York
Gretchen Willenberg is a senior content strategist with years of experience working with UX and visual designers. View profile
photo of Bruno Rodrigues Bruno Rodrigues Fundação Getulio Vargas • Rio de Janeiro
Bruno Rodrigues is a consultant and professor, author of the book 'In Search of Good Practices in UX Writing'. View profile
Patricia Gómez Jurado King • Barcelona
Patricia Gómez is a Global Content Strategy and Localization leader, former manager of the Catalan chapter of Women in Localization. View profile
Ellen Feldman Allstate • Chicago
Ellen is a UX writer for Allstate. She’s been a solo UX writer twice in her career. View profile
Amy Johansson IKEA • Malmö
Amy Johansson is the writing lead at IKEA Retail’s Digital experience design team. View profile
Heidi Adkisson Blink • Seattle
Heidi Adkisson is a Blink partner and principal UX designer, leading complex projects since Blink’s inception. View profile
Suzanne Richards PayPal • San Francisco
Suzanne Richards is a Sr. Content Designer at PayPal. View profile
Pat D’Ambrosio CVS Health Services • Andover
Pat D'Ambrosio is a UX Writer/Content Strategist obsessed with the user experience from testing to branding, voice, tone, and personality. View profile
Nicole Michaelis UX Writer/Content Strategist • Stockholm
Nicole Michaelis is a UX Writer and Content Strategist who has a podcast on all things content and copy (Content Rookie). View profile
Kate Mas Preply • Kiev
Kate Mas is a UX writer, strategist, and communicator, leading a team of 6 amazing UX, marketing, and content writers at Preply. View profile
Erika Spoden Microsoft • Seattle
Erika Spoden is a former ELL professor turned consummate UX advocate, motivated for promoting the story within everyone. View profile
Amy Balliett Killer Visual Strategies • Seattle
Amy Balliett is CEO and founder of Killer Visual Strategies, a teacher at The School of Visual Concepts, a guest lecturer at several colleges and universities and a LinkedIn Learning instructor. View profile
Denise Kadilak Blackbaud • Cleveland
Denise Kadilak is an Information Architect and Sr. Manager with Blackbaud, teaching “Writing for the New Media” at John Carroll University in Cleveland, OH. View profile

Hosts, Sponsors, and Contributors

photo of Matthew Ellison Matthew Ellison UA Europe • Romsey, UK
Based in the UK, Matthew Ellison has over 30 years of experience as a user assistance and eLearning professional in the software industry. View profile
Kylie Hansen Microsoft • Redmond
Kylie Hansen is the Director of Content Design for the Cloud + AI division with a portfolio of 100+ cloud and business products. View profile
Scott DeLoach ClickStart • Miami
Scott DeLoach is the founder of ClickStart and author of “MadCap Flare V9 Developer’s Guide” and “CSS to the Point". View profile
Christina May University of Washington • Seattle
Christina May is a Program Manager with the University of Washington’s Continuum College, overseeing a portfolio of professional certificate programs. View profile
Tony Self HyperWrite • Melbourne
Tony is the author of The DITA Style Guide, a Fellow of the Institute of Scientific and Technical Communication UK (ISTC), and holds a PhD in semantic mark-up languages. View profile
Brent Summers Blink • San Diego
Brent Summers is Director of Marketing at Blink, and runs the email newsletter Full Stack Content. View profile
photo of Yuval Keshtcher Yuval Keshtcher UX Writing Hub • Tel Aviv
Yuval Keshtcher is the founder of the UX Writing Hub, an educational platform for UX writers. View profile
photo of Jessica Ouyang Jessica Ouyang Ditto • Palo Alto
Jessica is the co-founders of Ditto, a tool for teams to collaborate on copy from design to production. View profile
photo of Jolene Ma Jolena Ma Ditto • Palo Alto
Jolena is a co-founder of Ditto. She is passionate about building exceptional user experiences that educate and empower others. View profile
photo of Barak Simon Barak Simon Frontitude • Tel Aviv
Barak co-founded Frontitude out of a personal necessity and as a result of never finding that one tool out there to help him manage the product’s copy effectively. View profile
Ingrid Towey Red Hat • Raleigh
Ingrid Towey combines technical writing with UX skills to produce usable documents and design user interfaces. View profile
Maya Hoffman Paradigm Information Services • Portland
As a technical recruiter, Maya Hoffman focuses on empowering her candidates and clients to meet their goals. She hosts diversity in monthly tech events. View profile
Jasper Platz Strings • San Francisco
Jasper Platz is the co-founder of Strings, a code-free tool to browse and edit string files. View profile
Matt Rae Adobe • Ontario, Canada
Matt Rae is a Designer Advocate and XD Instructor for Adobe, focused on equipping designers with resources to design the best experiences using Adobe XD. View profile
Viet Le Long UX Writer,Content Strategist • Vietnam
Viet Le Long is a UX Writer and Content Strategist at OneID in Vietnam building the super app VinID. View profile
Sadiyah Lasania Clever Tap • Mumbai
Sadiyah Lasania is a UX Writer, previously a Product Content and Communications Manager at a fintech startup, Copywriter, Editor, and Language Trainer. View profile
Friday Hunt Verizon • Seattle
Friday Hunt is the Lead Content Unicorn and Digital-Divide Trail Guide, currently pushing out Verizon Cloud's new app, Family Money, out the door. View profile
Anna Jolliffe Ghostery • New York
Anna Jolliffe combines her writing skills with user-centered research and design to product creation and web/app design. View profile
Jerome Villegas Technical Writer • Seattle
Jerome Villegas is a technical writer with an education background and Python interest. View profile
Jeremiah Telzrow Writer,Editor • Seattle
Jeremiah Telzrow is a technical writer and editor based in Seattle. He also writes fiction. View profile

Conference Staff

Joe Welinske Joe Welinske Welinske & Associates • Seattle
Joe Welinske is the conference program manager. View profile
Sandra Youssef Independent • Seattle
Sandra Youssef is a Technical Writer pursuing a career in UX Writing. View profile
Paul Albertson Independent • Woodinville
Paul Albertson is a technical writer pursuing a second career in Technical Communication. View profile