Bill Albing is a senior information architect at Paragon Application Systems and a co-founder of KeyContent.org. Bill has over 15 years experience in engineering, software development, technical writing, online help development and technical publishing. He blogs about his experience on billalbing.com. He enjoys editing content on Wikipedia and dabbling with social media (on Twitter at @BillAlbing). As past president of the Carolina Chapter of STC and now a member of TriUXPA, he continues to give back to the professional community.