Amy Lanfear Amy Lanfear is a Content + Learning Director at Microsoft, within the Cloud + AI division. With over 20 years of experience in the tech industry, Amy has led UX Writing, Engineering Documentation, Digital Marketing, and User Experience design teams supporting a wide variety of products, services, and technologies.
Amy’s passion is centered around creating great customer experiences, serving as a customer advocate, fostering innovation, and building a culture that values diversity, experimentation, and a growth mindset.