Prioritizing UX in UX Writing

Case presentation: guiding users through tooltips

This talk aims at ensuring that User Experience (UX) processes, methodologies, and frameworks are taken into account when working as a UX Writer professional. Our day-to-day work does not always allow us to open our UX Design deck in order to tackle a problem, hence the importance of feeling the business, and evaluating the value of a delivery and its impact are crucial in order to make a decision. Last but not least, this decision must not be based only on your contribution, that is why working cross teams is key when it comes to collaborating on a product.

In this talk, you’ll learn:

• Look at the task with a UX perspective before jumping into writing;
• Feel the business ground. You’ll know when there’s room for discovery, discussion, hotfixes, etc.
• Understand how valuable working cross teams is for Designers.