James McGrath James McGrath is a UX writer, CX practitioner, and sometimes journalist living in Melbourne, Australia.
He’s worked for some of Australia’s leaders in education, energy, and financial services. His panache for pretty words and passion for human-centred language help him break down complicated concepts into the bare essentials for users.
You can find him on LinkedIn, and his portfolio is at https://www.jamesmcgrathcontent.com (he’s looking for feedback on it).