Channeling Michael Palin: User Insights Gained By Surrendering to the Travel Gods

In this workshop, Alaska Airlines UX writer Asher Miller shows how and what he learns when he’s last to board.

You will learn:

  • How to avoid the happy path
  • What to look for when honing your messaging
  • Evaluating the experience through the built environment

Techniques
Location: Sessions Date: October 5, 2021 Time: 11:30 am - 12:15 pm Asher Miller