From UX to Conversation Design: How to Easily Write Your First Chatbot

UX writers probably already have what it takes to write a perfect flow – they understand digital interfaces, plan how users will react to certain words, and know how to create content that will drive them to actions.

So what’s stopping those writers from adding a fast-growing skill as conversation design to their skillset, and becoming chatbot builders? Probably the need to know coding, the hesitancy from diving into a new practice, and the need to be prepared for anything that a user can say or type during a conversation. That looks burdensome and deterring.

Well, there’s a way to crash and eliminate this barrier. Meet the platform that makes no-coders, including UX writers, feel at home.

You will learn:

  • The simple logic of bot-building
  • What a bot can (and can’t) do
  • How to use conversational components and intents to accelerate your building process
  • How to add a bot to your site, connect it to a phone number, and even create an avatar and invite it to your next video meeting

General Interest
Location: Sessions Date: October 5, 2021 Time: 1:30 pm - 2:15 pm Eran Soroka