Content modeling is a powerful design tool that helps you define, describe, and manage the content you need for your apps, websites, chatbots, and other digital products.
Like all UX practices, it’s an approach, not a cookie cutter. It honors the bespoke nature of design projects and the unique nature of each design or product team.
It helps your team and stakeholders develop a shared understanding of your content needs. Because it needs to happen early in the design process, it can prevent the all-too-common problems that arise when content is treated as an afterthought.
The content modeling principles you’ll learn in this session apply whether you’re working on a website, a complex SaaS app, a stand-alone mobile app, a chatbot, or any other digital product.